The legal sector relies heavily on the likes of data analytics and access to quality data, as it could impact on case management. It’s important that data quality assurance is of a high standard, as without those assurances it can be difficult to effectively analyse the available data and make sense of it.
Good data quality across the legal sector can result in more effective decision making, from improving technology adoption to improving business models. Legal firms in particular manage a lot of different cases each day, and it’s important that things are done consistently in order to maintain the integrity of the data.
With that in mind, ids takes a look at some of the data quality issues that should be overcome in order to experience success.
1. Poor CRM databases.
CRM databases aren’t always high on the priority list for legal firms, what with busy schedules and much more important, time-sensitive matters to deal with. However, this means CRM systems can quickly become outdated if they aren’t properly maintained.
In turn this can lead to inefficient data that could now be irrelevant, particularly in regard to your customers. This can cost the firm time and money, but with the right tools in place, you can validate and verify the data in your databases to make sure you have the right information to hand.
Support the day-to-day operation of your business through improving your data quality with a tool that can analyse and fix your data, as well as cleansing the information in your database. This can leave you with a data set that is current and useful.
2. Data issues when law firms merge.
Merging law firms happens all the time, but even so, there can be mistakes in migrating the data together from both data sets. It’s important to make sure the data froth both firms can be synced and matched. Without this kind of data assurance, your law firm could be at risk of misaligned data that simply can’t be used.
Data migration is a key part of merging firms together, offering test data management and quality assurance. The right tool can help you to monitor and report on your data, as well as assisting with the migration process to ensure nothing is missed.
3. Moving from one system to another.
If your law firm has decided to upgrade its system and move from the old, outdated version, it can raise the risk of issues and bugs during the process. At worst, you might experience data loss which can be devastating for a law firm. It’s crucial that you’re able to carry out automate testing to make sure your new system is ready to go live, with the chance to identify any bugs or errors.
Fixing production issues is costly and could damage the firm’s reputation. Finding the right tool to help you with on-demand software testing can be the difference between a smooth transition and a disastrous outcome. These tools can provide accurate results and reduce the time needed to test your software and data, leaving you to focus on sensitive and high profile cases.